An AI agent in your WhatsApp that serves, sells and books around the clock
Not a menu bot. It’s an agent that understands natural language, qualifies the customer, quotes and books on its own — on the official WhatsApp Business API. It understands voice and images, remembers every customer and escalates to your team when needed.
Official WhatsApp Business API · Built to fit your business · No cost, talk to an agent instantly
Handles, qualifies, checks stock with another agent and closes the sale, and hands the conversation to your team when needed.
What a reply bot simply can’t do
Answers instantly, around the clock
Replies to questions, gives prices and helps at any hour. Never leaves a message unanswered or a customer waiting until tomorrow.
Qualifies and quotes on its own
Understands what the prospect needs, qualifies them with your rules, builds the quote and takes them to booking or purchase.
Books and remembers appointments
Reserves in your calendar, sends reminders and cuts no-shows. Connected to your system, not a separate notebook.
Understands audio and photos
The customer sends a voice note or a photo of a product and the agent interprets it and acts.
Remembers every customer
It knows who they are, what they bought and what you last discussed. No starting from scratch in every conversation.
Escalates to a human in time
When the conversation calls for it —a complaint, a sensitive case— it hands off to your team with full context. No fighting the customer.
Your customers are already there. The problem is answering them all.
Sales and support increasingly happen on WhatsApp. The bottleneck was never the channel — it’s that one or two people can’t answer everything, fast, around the clock. That’s where the agent comes in: it takes the repetitive volume and leaves your team the conversations that truly need a human.
The WhatsApp agent is one piece of InnovaBlack’s agentic ecosystems, working alongside agentic systems, the agentic office where your team coordinates its agents, and service robots.
Books appointments, answers service and pricing questions, and wins back the customer who asked and never returned.
Greets the patient, books the exam, sends reminders and brings down no-shows.
Serves, quotes from your catalog and captures the lead in your system before it goes cold.
Examples of what an agent does in each industry. Built to fit each business.
What everyone asks about WhatsApp
Does it use official WhatsApp, or can my number get banned?
We build it on the official WhatsApp Business API. It's Meta's approved way to automate, so your number operates within the rules — not a workaround that risks your account.
Does it replace the person who answers today?
No. The agent takes the repetitive work around the clock —common questions, booking, capturing data— and escalates to a person the moment the conversation calls for it. Your team stops living in the phone and handles what really matters.
Does it understand voice notes and photos?
Yes. The customer can send an audio or a photo of a product, a prescription or a receipt, and the agent interprets it and acts. No need to type everything out.
Does it connect to my calendar and sales system?
Yes. We connect it to your calendar, your CRM or your inventory. The agent books, quotes and logs the record where you already work — not in a separate inbox no one checks.
How long until it's running?
It moves from Discovery to production in stages; timing depends on what needs to be connected, and Luz gives you the plan in the diagnostic. We start with the flow that hurts most and grow from there.
How much does it cost?
Each agent is quoted based on the role, the channels and the integrations; Luz gives you the scope in the diagnostic. It runs on an activation fee plus a monthly operations fee, with no per-seat licenses.
How many WhatsApp messages go unanswered?
Talk to Luz, our agent. She tells you what an agent can handle in your WhatsApp, what to connect and the roadmap to production. No cost.
No cost · instant · No commitment